Why us

Training & Education

TSEIT is the most prolific creator and widespread distributor of ITIL® and ITSM training. We offer training for: ITIL, ISO, COBIT®, Lean IT and other ITSM best practices, as well as Organisational Change Management and Business Relationship Management.

Consulting

Using ITIL and other best practice frameworks and approaches, TSEIT provides end-to-end solutions – from assessments to strategic planning to implementation, continuous improvement and beyond. Experienced consultants work hand-in-hand with our customers every step of the way.

Managed Services

The TSEIT Managed Service Desk places the emphasis on the staffing, management and improvement of your customer’s single point of contact to IT. TSEIT supplies certified, experienced people to your premises at the ‘peak of their enthusiasm’ to deliver this critical element of customer service excellence, based firmly on ITIL best practices.

Testing

Automated Functional & Regression Testing - WinRunner, SilkTest, RationalRobot, QuickTest Pro, Test Complete, Test Partner, eTester, Selenium, Watir, Canoo WebTest

Load Testing - HP/Mercury LoadRunner, SilkPerformer, WebLoad, OpenSTA, Performance Tester, QA Load, Open STA, Web Load,

Defect & Change Tracking - Test Track Pro, Bugzilla, OnTime, d-tracker, ClearQuest, GNATS, TeamTrack, SourceForge, Test Director, Visual Intercept, Track Record, BugTracker.Net

GUI Testing - HP/Mercury WinRunner, Silk test, Memory Leak - AQtime, Rational-Purify, Jprofiler, Test Complete, DPusLite, DevPartner Studio for invalid memory references

Others

Multimedia Technologies - Real Audio, MPEG, Maya, Adobe Generator, Adobe Illustrator, Adobe Photoshop, Macromedia Freehand, CorelDraw, Macromedia Director, 3D Studio Max with Character Studio, Macromedia Extreme 3D, Adobe Premiere, Sound Forge XP, Quick Time Virtual Reality QTVR), Elastic Reality (Morphing & Warping)

Operating Environments - Microsoft Windows 95/98/Me/NT/2000/2003/XP/2008/Vista/7, Microsoft CE/Pocket PC/Mobile OS, Linux Red Hat, Unix, Solaris, Palm OS

Project Management Tools - Microsoft Project, EPM Live, BaseCamp